CiTR and Discorder are hiring a VOLUNTEER MANAGER


CiTR & Discorder are hiring a VOLUNTEER MANAGER

CiTR 101.9 FM is the broadcasting voice of the University of British Columbia, beginning as a student club in 1937, and gaining not-for-profit status and a place on the FM dial in 1982. Since 1983, CiTR has also published Discorder Magazine, providing monthly coverage of local music, arts, and current affairs. Run by the Student Radio Society of UBC, CiTR and Discorder offer students and community members broadcast training and access to media opportunities such as on-air and print sources. CiTR and Discorder offer alternative coverage of every genre and perspective, with a mandate to support niche programming and Canadian and local artists.

Over the next three to five years, CiTR and Discorder aim to improve the quality and diversity of our on-air programming, explore media and technology to expand our reach and content, maintain a high proportion of students on-air and promote our content and services to students, community members and listeners.

The Volunteer Manager is responsible for:

A) Building an organization that engages and attracts students and volunteers. This


  • Facilitating a student-run organization that involves students and volunteers in decision making and station operations

  • Creating a safe, diverse, volunteer-friendly atmosphere at the station, and recruiting those with an interest in campus/community radio, independent publishing and alternative media

  • Facilitating the integration of new volunteers into the workings of CiTR and Discorder


B) Managing the recruitment, training and integration of CiTR and Discorder’s volunteers. This


  • Managing CiTR and Discorder’s volunteer process, and ensuring an effective intake program

  • Implementing promotional strategies at UBC and in the Lower Mainland to ensure the awareness of CiTR and Discorder, their services and volunteer opportunities

  • Supervising, organizing and directing teams of volunteers at CiTR and Discorder

  • Leading staff in the creation of volunteer systems, positions, committees and drop-in hours for the various departments of CiTR and Discorder

  • Developing and coordinating orientations, training systems, workshops and professional development sessions for CiTR and Discorder volunteers

  • Screening and coordinating the placement of volunteers according to skill, interest and ability

  • Implementing strategies to improve accessibility at the station and  move towards increased diversity in our volunteer base

  • Supporting the special needs of a diverse volunteer base, enabling the contributions of a wide variety of people at the station

  • Supporting staff and volunteer efforts to train, engage, mentor and delegate to, CiTR and Discorder members

  • Acting as the friendly face of the station, connecting with new volunteers, and welcoming volunteers into the CiTR and Discorder community

  • Tracking volunteer hours, collecting ongoing feedback, and maintaining contact with CiTR and Discorder members and volunteers throughout the year

  • Planning volunteer appreciation events and initiatives

  • Developing and maintaining policy and materials for volunteer orientation, training and management

  • Supervising volunteers, interns, high school students and work placements

  • Managing curricular relationships with UBC Faculties and Departments, facilitating experiential learning placements, practicum placements and seeking new opportunities to integrate CiTR and/or Discorder into UBC curriculum

  • Evaluating volunteer retention at CiTR and Discorder

  • Strategic planning and evaluation of the volunteer program, and working with staff and students to plan and evaluate the station as a whole


The ideal candidate will exhibit the following qualities:

  • Friendly, engaging, approachable

  • Capacity to lead and motivate others

  • Ability to manage staff and volunteers

  • Demonstrated group facilitation skills and ability to work independently

  • A commitment to high quality service

  • Excellent communication, writing, public speaking and interpersonal skills

  • Ability to manage conflict and interpersonal issues

  • Strong critical thinking and problem solving skills

  • Strong organizational and project management skills

  • Demonstrated flexibility and willingness to take initiative

  • Commitment to developing ongoing professional knowledge and skills

  • Proven ability to work with diverse populations

  • Knowledge and commitment to anti-oppressive practice and training


Start date: April 23, 2018

Hourly Commitment: This position is 20 – 28 hours/week.

Salary: $16/hour.


Terms of employment: The Volunteer Manager will be hired as an employee on a 1-year contract, with a three-month probationary period.

The Student Radio Society of the University of British Columbia is an equal opportunity employer that encourages applicants from under-represented groups. To apply, send a resume and cover letter to Eleanor Wearing, Interim Station Manager, at by April 10, 2018.